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ARES HCP “AI Smart Assistant” Officially Unveiled, Driving HR Digital Transformation


Under the wave of digital transformation, “practical AI implementation” has become a key factor for enterprises to enhance competitiveness. During the HCP (Human Capital Planner, Human Resource Asset Planning System) online training course, ARES officially unveiled the brand-new “ESS AI Smart Assistant” for the first time, transforming the latest AI technologies into practical HR application scenarios.

This new feature is deeply integrated with the ESS (Employee Self Service) system. It not only demonstrates the practical value of AI technology in human resource management, but also helps enterprises improve operational efficiency, optimize employee user experience, and build a smarter and more efficient HR management model. Centered on “deployable AI applications,” ARES enables AI to become the most capable work partner between HR and employees, comprehensively driving HR digital transformation.

Integrating MCP Services to Fully Upgrade HR Services with Large-Scale LLM Natural Language Technology

During the course, HCP Business Associate Director Wan-Tzu Liao shared the latest HCP HR system solutions, explaining how the “ESS AI Smart Assistant” provides two levels of intelligent services while ensuring the security of employee personal data:

Natural Language Query Layer:

By integrating MCP (Model Context Protocol) services, the system provides natural language Q&A capabilities. Considering personal data protection requirements, LLMs (Large Language Models) are used for semantic analysis. Results are returned via MCP and then processed by LLMs for natural language response generation, ensuring data security.

Operation Activation Layer:

Through natural language commands, users can directly initiate system operation interfaces to perform automated queries and trigger workflows. As these scenarios do not involve personal data concerns, external LLMs can be used to balance performance and cost flexibility. Through this dual-layer architecture, HR service efficiency for employees is significantly improved while effectively reducing daily HR inquiries and administrative interruptions.

Practical Application Scenarios: Making AI a Smart Assistant for Employees’ Daily Work

The HCP “ESS AI Smart Assistant” incorporates natural language processing technology, allowing employees to complete daily tasks such as leave requests, overtime applications, and company policy inquiries through conversational interactions. This greatly simplifies operational processes and fully demonstrates the practical implementation of AI technology in HR management.

With a simple request, ESS AI Smart Assistant automatically fills in leave hours on the form, and employees only need to confirm and submit.
MCP can provide services including form approvals, personal attendance information, salary information, and more.

The Key to HR Efficiency: Regular Maintenance of Data Source Accuracy

By integrating the broad application of LLMs, whether for labor regulations or internal company policies, HR only needs to regularly maintain the accuracy of document content. The system can then instantly respond to employee inquiries without requiring HR to individually answer repetitive questions. This significantly reduces administrative workload, allowing HR to focus on higher-value tasks.

The ESS AI Smart Assistant can respond to internal company policies and administrative execution questions through semantic analysis.

HCP Employee Convenience Pass – Online GPS Clock-In System Balancing Flexible Management and Operational Efficiency

During the course, R&D Manager Chih-Chung Chen conducted a live demonstration of the “HCP Employee Convenience Pass” GPS-based online clock-in application, designed to meet enterprise needs for remote work and field staff management. The system does not transmit actual addresses; it only returns clock-in time and geographic location data to ensure attendance accuracy. In addition, “HCP Employee Convenience Pass” supports multi-location and clock-in range settings, allowing flexible adjustments based on different roles. It also features intelligent mechanisms to prevent duplicate clock-ins, helping enterprises adapt to diverse work models and improve mobile attendance management efficiency.

“HCP Employee Convenience Pass” GPS online clock-in enables greater flexibility for enterprise remote and field workforce management.

ARES HCP Helps You Stay Ahead of HR Technology Trends

As generative AI technology continues to mature, enterprise human resource management is accelerating toward intelligent transformation. The ARES HCP system will continue to keep pace with the times, committed to providing enterprise users with smarter AI-driven HR solutions. At the same time, the ARES team will continue to host various training courses, delivering the most up-to-date industry knowledge and application case sharing. To learn more about HCP features, please call (02) 2522-1351 ext. 301. We also sincerely invite you to subscribe to the ARES e-newsletter to stay informed with the latest and most comprehensive HR system insights.